Shop Policies

Product Returns

If you're unsatisfied with your purchase, you may bring it back for a full refund (provided it's still in the same condition) within 15 days of the purchase date. Gift wrapping is of course non-refundable.

Product Repairs

If you find that your product is in need of repair, we'll do our best to arrange to get it fixed with the artist . Just bring it in or call.

Workshop Cancellation Policy

Due to the very limited enrollment in our classes and the special nature of our workshops, classes/workshops are non-refundable and there are no makeups. Please check your planner carefully before you sign up. 

If you let us know at least 48 hours in advance, we will transfer you to another class of your choosing or credit you with another spot in a future workshop. Unfortunately, we are unable to accommodate any cancellations 48 hours or less before class is scheduled.

Of course, if you’re unable to attend your chosen class last minute, you may send someone in your place. Please provide us with that person’s name, phone number and email address as soon as possible and we will send them all the details!